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new clients
Let’s get this paw-ty started!
We’re so excited to meet you and your pet(s)! Our onboarding process is as easy as 1-2-3:
01. INTAKE FORM
Fill out our new client form and provide us with some information about your pet(s) and the service(s) you’re interested in.
02. Meet-and-greet
Schedule your Meet & Greet paw-ty! You’ll meet your walker/sitter and go over your routines for smooth visits later. Easy-peasy!
03. The best part
Book your services via our easy-to-use app, and sit back while we do the rest!
FAQs
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How do I get started?Start by filling out our New Client Form. From there, we can discuss your pet’s individual needs and set up a $15 consultation at your home. This meeting takes approximately 30 minutes to meet you and your pet(s), learn your routine and get all of the deets we need.
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What kind of pets do you care for?Anything and everything! We care for dogs, cats, fish, birds, livestock (such as horses, cows, goats), chickens, etc. Not sure if we can care for your specific breed? Connect with us today!
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Why do I need a professional pet sitter over a friend or neighbor?While having a trusted neighbor or friend pop in and care for your pet(s) seems simple, there are many factors to consider. Hiring House of Paws Pet Care means you don’t impose on your friends and their busy schedules. Also, should an emergency come up with your friend, your pet(s) may be left without care. If you’re ever delayed, we are always prepared to continue watching your pet(s) until you can safely make it home. Read our blog post on why you should hire a professional pet sitter.
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Is the sitter I meet the same sitter who will be in my home?Typically, at least two sitters will service your home based on availability! House of Paws Pet Care always has a qualified backup sitter ready in case of illness or emergency. This is also one of the benefits of using a professional pet sitting company vs. a neighbor or friend!
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When it comes to pet sitting, how does staying at home benefit my pets?Keeping your pet at home offers many benefits, including: Your pet gets to stay in the comfort of their own home, surrounded by familiar sights, smells and sounds. By staying at home, animals are less likely to experience anxiety and stress. Traveling in a vehicle can be traumatic for pets, but when they stay at home, they are spared from this stress. Your pet can continue to follow their customary diet and exercise routine, ensuring their health and well-being. Staying at home prevents your pet from being exposed to illnesses from other animals. They will enjoy walks and plenty of outdoor time to stretch their legs and explore. If your pet has special dietary needs or preferences, they can be easily accommodated at home. Most importantly, your pet will receive love and personal attention while you are away, ensuring they feel cared for and cherished. While most pets thrive when they stay in their own home, there are some cases where a boarding facility may be a better fit. If you are uncertain about what is best for your pet, please contact us. We would be happy to discuss your pet's needs and find the optimal solution for their well-being.
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What about the benefits for me, the human?We strive to provide exceptional, personalized service for you and your beloved pet(s), ensuring their individual needs are met. Some of the benefits of working with us: We are a bonded and insured service, providing peace of mind and assurance. You are spared the inconvenience and potential trauma of transporting your pet(s) to a different location. In case of last-minute emergencies such as hospitalization or crises, we offer prompt assistance. We keep you updated through our app or email, so you can stay informed about your pet(s) while you're away. Our key program ensures secure access to your home and enables smooth visits. We have thorough disaster plans in place, specifically designed to handle situations like flooding or tornadoes. Our user-friendly scheduling software puts you in control of planning the exact visits that best suit your needs. You don’t have to rely on friends, neighbors, or relatives to take care of your pet(s). Our services also act as a crime deterrent, with additional measures like adjusting blinds, lights, TV and radio, as well as bringing in mail and removing papers from the driveway to ensure the security of your home. You can leave home without worries, knowing that your pet(s) are in capable hands. Whenever you return home, even at odd hours, you will find your pet(s) healthy, happy, and eagerly awaiting your return. Our services prioritize minimizing stress, both for your pet(s) and for you. We provide you with direct access to contact your pet-sitter at any time to check on your pets. We also take care of your mail, newspapers, and packages, ensuring they are brought in for you. Your plants will be watered, ensuring their well-being during your absence. Above all, our services provide you with peace of mind, knowing your home and pets are attentively watched over by a responsible, caring team.
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Do you offer boarding?While we don’t offer boarding services, we specialize in premium pet sitting that ensures your furry friend receives personalized care in the comfort of their own home. Our dedicated and experienced pet sitters provide one-on-one attention, customized care and home security checks. Travel with confidence!
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Do you stay overnight?We do not currently offer overnight stays, but we offer “Almost Overnights” in your home — basically an extended two-hour late-night visit and 45-minute early-morning visit. You are also able to schedule as many visits throughout the day as you’d like. In our experience, most pups are more comfortable in their own homes when their parents are away, and the Almost Overnights help keep pets in their normal routines with minimal stress.
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What if I need to cancel?We understand things come up and don’t always happen as planned. We only charge cancellation fees for anything canceled with less than 24 hours’ notice. Anything outside of that 24-hour window is not charged. However, please notify us immediately as soon as you know you don’t need a visit.
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