Why Real Employees (and a Real Team) = Real Peace of Mind in Pet Care

And Why House of Paws Is So Much More Than “Just an App”

If you've ever booked a pet sitter through a big-name platform like Rover or Wag, you’ve probably felt that mix of convenience and chaos — finding someone last minute, crossing your fingers, and hoping they show up on time and remember your pet’s quirks (like that whole “don’t touch my feet” thing 😅). While those platforms seem easy to use, there’s something important missing: a real team behind the screen.

Some of our HoP staff after a hands on training! We are always looking to level up our knowledge & care!

App-Based Services: Tech Without the Team

We’re not here to throw shade on apps — we actually love a good app when it’s used the right way (more on that in a sec 👀). But most app-based pet care platforms rely on independent contractors, and the platform itself doesn’t manage or oversee what happens day-to-day.

That means:

• The sitter/walker you book sets their own standards

• There’s often no quality control

• If someone cancels? You’re stuck scrambling

• You’re relying on tech — not a team

Sure, you get convenience — but consistency? Not so much.

House of Paws: A Pet Care Company First, with Tech That Supports You

At House of Paws, we’ve flipped that script. We’re a team-based company first, and we use technology to make your life easier — not to replace the human side of pet care.

Yes, we use an app too! (Shoutout to Time To Pet, our fave)

But here's what makes our system different:

• Every walker and sitter is a House of Paws employee, trained to our high standards

• You still get daily updates, photos, visit notes, GPS-tracked walks, and chat— all in the app

• Behind the scenes, our admin team monitors everything in real-time to ensure nothing falls through the cracks

• Notes, arrival times, feeding instructions, medications— we’re checking it all

So while our app keeps things easy and organized for you, there’s an actual team behind it making sure it all runs smoothly.

Think of it like this: Rover = tech with no team. House of Paws = tech backed by a real, trained, local pet care team.

Why This Matters for Busy Pet Parents

Whether you're working long shifts, juggling Zoom calls, or taking a much-needed vacation, you need to know that your pets are in good hands — not just hope for the best.

By using trained employees (instead of contractors) and combining that with smart, user-friendly tech, we’re able to offer:

• Peace of mind while you're away

• Consistent care — no matter which team member visits your home

• Same-day dog walk availability

• Real-time quality checks by our admin team

• Easy communication through our app, with people you already know and trust

Our systems are designed to deliver the same exceptional care every time — because that’s what your pets deserve, and what you should expect.

The House of Paws Difference

We’re not just another name in your app store. We’re a real pet care team, rooted in your community, raising the standard of what great pet care looks like.

When you book with House of Paws, you’re getting:

✅ A trained employee

✅ A consistent care experience

✅ An app that keeps you connected

✅ A whole team watching over every detail

And that’s the kind of care that makes tails wag, cats purr, and pet parents breathe easier.

House of Paws: Raising the standard of pet care— with people, not just platforms.